Quality
My City Design provides an exclusive environment in which to present quality information, cleaning instructions, and technical assistance.
We strive to please our customers by offering both indoor and outdoor furniture. Always meeting market demands and applicable requirements, the company strives for the continuous improvement of its Quality Management system.
Please contact us if you have any questions.
Guarantee
My City Design is concerned with customer satisfaction and is dedicated to product quality.
Products come with a warranty for manufacturing defects, assuming the use of 8 hours per day for chairs, as well as temperature and light conditions, in addition to compliance with maintenance regulations.
The warranty covers the repair or replacement of parts in accordance with the download table, subject to due diligence.
The Quality Area will conduct a verification.
Download the warranty information for each product and item.
Technical Aassistance
We want to provide you with the best service possible, so have you downloaded the file containing the warranty considerations before proceeding? Is your product covered by warranty, and does it meet the requirements? Then, to access your Technical Assistance service, click on the link and fill out the form.
Would you like to leave your suggestion or complaint to our team?
Send us a message!
Is your product no longer covered by a warranty? We can provide you with components as well as replacement parts. Speak to our staff!